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FAQ


FAQ 검색
FAQ 검색

Information Use guide 목록

  1. Q

    Q. Is it okay to look directly at the light?

    A. You can use LEDi:Y without any burden because it is used at a distance.

     

    In addition, it is safe to use because it has been certified by IEC62471 (Photobiological Safety Certification) international standard.


    However, continuous staring at the LED light may cause eye fatigue.

     

    * IEC62471 (Photobiological Safety Certification): When LED light is directly exposed to the eyes, the retina or safety certification for the iris, etc.


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  2. Q

    Q. Can I use it with makeup on?

    A. This product can be used regardless of makeup because it uses LED light on the skin.

    (Also, using it with collagen cream or sheet mask can enhance the effect.)"

  3. Q

    Q. Can pregnant women use it?

    A. LED light does not affect blood flow. However, it may vary depending on the health condition of the pregnant woman, so it is recommended to consult with a specialist before use.

     

    * This product is a beauty device for skin, not a medical device.

  4. Q

    Q. Is it okay for the product to come into contact with water?

    A. This product is not waterproof, so do not immerse it in water or use it under running water.

    Similarly, using it in saunas, public baths, or other places with high humidity and temperature may cause product failure."

  5. Q

    Q. Is it okay to use it in conjunction with dermatological treatment?

    A. This device is a beauty device, not a medical device, so please check with your doctor regarding skin conditions and determine whether to use it.

  6. Q

    Q. I charged it, but it discharged quickly. Is it defective?

    A. LEDi:Y (Lady) has a built-in lithium polymer battery, and due to the characteristics of lithium polymer rechargeable batteries, natural discharge may occur, which may cause differences in actual usage time.

     

    ※ Precautions when charging

     

    - If the battery is discharged, connecting the charger will allow the product to operate, but it will not charge. When you want to charge, be sure to stop using it and charge it.

     

    - The red LED blinking state of the charging indicator continues to blink until a certain amount of battery is charged, and this symptom is not a defect.

     

    - When charging from a completely discharged state, the charging indicator may slowly turn on later, and this symptom is not a defect.

  7. Q

    Q. I don't know how to use the device.

    A. LEDi:Y can be easily used with 2 operating modes.

    You can also find detailed instructions in the [User Manual] included in the package."

     

    STEP 1. Start operation

    1) Press the power button once to start the basic mode (30 minutes operation).

    2) Press and hold the power button for more than 3 seconds to start continuous mode (more than 30 minutes operation).

    * Operating time may vary depending on the remaining battery level.

     

    STEP 2. End operation

    1) The basic operating mode ends automatically after 30 minutes.

    2) If you want to stop the operation, press the power button again or close the product folder to end use.

     

    STEP 3. Charging and storage

    1) After using the product, connect the included cable (or C-TYPE cable) to charge. It takes about 3 hours to fully charge when discharged.

     

    2) Please refer to the color of the charging indicator below for the charging progress status.

    - Red blinking: Low battery

    - Red on: Charging in progress

    - Blue on: Charging complete




    [ 기본작동모드 ]


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    [ 연속작동모드 ]

     

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  8. Q

    Q. What are the package components?

    A. The package components are as follows.

    Main body (LEDi:Y) / Main body tray / C-Type USB Cable / User Manual / Safety glasses (optional)

     

    [How to easily unbox the package]

    * Tip Take out the components all at once by taking them out as if they were spreading like flower petals.


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  9. Q

    Q. How long do I have to use it to see the effect?

    A. LEDi:Y is a beauty aid device, and there may be differences depending on individual skin condition and usage environment.

     

    To see the LED therapy effect, we recommend using it consistently for a long period of time.

     

    ※ Test data on the effect after 4 weeks of use can also be found in the [STORY] - [R&D STORY] menu on the website.


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  10. Q

    Q. What is the appropriate usage time per day?

    A. LEDi:Y is a product that you can see the effect of the more you use it without side effects, so you can use it for as long as you want.

     

    The usage time per session (basic operation mode) is 30 minutes, and when using it continuously, you can use the continuous operation mode for more convenient use.


  11. Q

    Q. The device does not work (the LED does not turn on)

    A. Please check the following.

    1) Check the charging status

    ※ When operating while charging, charging does not proceed. To charge, be sure to turn off the power and charge.

     

    2) Connect to the charger and then turn on the power.

    The LEDi:Y product can be used even if there is no battery by inputting an external power source.

     

    ※ If it does not work after checking the above, please contact 070-8680-6868 to request A/S.

    - Or, if you send the details to [Contact Us] on the company website, you can get a faster consultation.